Shipping policy

Last updated: October 11, 2026

Thank you for shopping with Javinza. This policy explains how we ship your order, what it costs and what to expect after you buy.

Order Processing

Orders are processed and shipped from our US warehouse within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping Methods and Delivery Times

Orders are delivered within 3 to 5 business days after they ship. Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather or other events outside our control.

Shipping Costs

Shipping costs are calculated at checkout and shown before you complete your purchase.

Order Tracking

Once your order ships, we’ll email you a confirmation with a tracking number and link. Tracking information may take up to 24 hours to update.

Shipping Destinations

We currently ship within the United States only.

Address Accuracy

Please check your shipping address at checkout. If you need to correct it, contact us as soon as possible before your order ships.

Lost, Damaged or Delayed Packages

If your order is lost, arrives damaged or is significantly delayed, email us at hello@javinza.com with your order number. We’ll work with the carrier and make it right.

Order Changes and Cancellations

Need to change or cancel your order? Contact us as soon as possible. We can usually make changes before your order ships, but once it’s in transit we’re unable to modify it. Refunds for cancelled orders are processed to your original payment method.

Questions?

Contact us at hello@javinza.com.